• Placing an order

  • Payment

  • Delivery

  • Delivery Rates

  • Self Collection

  • Returns Policy

  • Damaged Item

  • Warranty

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  • Placing an order

    How do I place an order for on HOMEGYMJIT.sg?

    All orders are made online. If you require assistance, please contact our customer service via Live Chat. Please note that items in your Shopping Cart is not reserved until you check out.

  • Payment

    What payment options do I have?

    We accept all major credit cards, PAYNOW and Cashon-Delivery.

  • Delivery

    Can I really receive my items in 5 days time?

    Yes. We deliver on Saturdays and Sundays. Contact will be made to inform you the delivery date and time. Please note that this date and time will be arranged according to our delivery schedule. In the event that that you are unable to receive the items on the proposed schedule, your delivery will be rescheduled.

  • Delivery Rates

    What are your delivery rates?

    Our delivery rate per trip is $15. For orders above $200, delivery rate is waived off.

  • Self Collection

    Can I do a Self – Collection at your warehouse?

    Yes. Please allow us 1 – 3 working days to prepare your items. We will then contact you to arrange a day and time to collect your items.

  • Returns Policy

    Can I return and ask for a refund after I receive the items?

    Items sold are considered final sale and cannot be returned

  • Damaged Item

    What happens if I receive a damaged item?

    Customers are advised to check their items upon delivery. Please do not hesitate to contact us immediately upon discovery of damaged item. Submit a picture of the defective item via Live Chat/ email. We will arrange a replacement of the defective item upon verification.

  • Warranty

    Do your items come with a Warranty?

    Our items do not come with warranty. If your items are damaged upon receiving, refer to Damaged Item.